Gizmodo : "We are now, as a company, bleeding money from our eyes because a single, unrelated credit card transaction failed. So keep that in mind if are using Network Solutions. They reserve the right to disable any of your domains if there is any random issue with your account, then drag their feet to remedy their fuck up."

Now I *know* tfor a fact that the above snippet will mess with my pending ESRB rating, but it was just too good to pass on. Registrars like NSI (and TotalNIC for that matter) have never figured out that they are a small, but critical bit of the internet infrastructure and that instead of playing god with their customers, they should be acting as stewards of this critical resource and *helping* their customers.

NSI is to Tucows what the Joker is to Batman. (well, technicall, Joker is also to Tucows what the Joker is to Batman, but more on that some other time.)

I mean, I like to think that we're a pretty good example of a company that understands customer service - but with companies like NSI giving service like this to people like Nick Denton - we look like ultra-superstars...