Subject: [product name] Support News
Body: "...the result of nearly 2 years of development based on feedback from [our] users. Amongst its features are:
...IRC chat."
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Okay, this isn't really spam, but I didn't really want it, so I'll count it for the purposes of "spam 'o the day" but I won't report it to a black list ;)
The point is, you and I both know that no user said to these guys "Hey! Put IRC chat right into the application, that would be sooo useful!" Nope, this is a developer that did exactly what he wanted and then counted himself as a user after the fact to justify his effort.
Why didn't they just say so? "Hey, we think IRC is cool enough to build it into our app so that you can tell us what you think about it."
Anyways....